CAPABILITY MAP

Everything AXO does, by industry.

Eight use cases across the platform. Pick your industry to see how each one shows up for your storefront, publisher, patient funnel, or donor site — plus the specific AXO features that power it.

FILTER · INDUSTRY
All industriesRetailB2BContentHealthFundraising

Publishers, blogs, knowledge sites. Engagement loops, subscription conversion, paywall optimization.

USE CASESU-01U-02U-03U-04U-05U-06U-07U-08
U-01

Post-click + inbound personalization

Every visitor lands on a page tuned to how they arrived and what they're doing in the first few seconds.

Content

A first-time reader from social sees an article-trail "if you liked this, try this"; a returning subscriber sees Continue Reading where they left off.

Why it matters: Conversion = engagement + repeat visits. Tailoring the first 5 seconds drives both.

FEATURES THAT POWER THIS
  • Anonymous behavioral signals · Data collection
    Click depth, scroll velocity + depth, dwell, hover, pause, tab-switch, cadence — collected without requiring identity.
  • Cookieless session reconstruction · Data collection
    Stitches a visitor's session across pages without third-party cookies.
  • UTM + referrer + device context · Data collection
    Every event carries the channel, referrer, viewport, and device class for downstream targeting.
  • 9 variant types · Site personalization
    copy_swap, hero_swap, overlay, lightbox, banner, badge, product_reco, lead_form, move_object, plus donation_form for fundraising.
  • Article + content recommendations · Recommendations
    Same recommender works for articles + categories, not just products.
U-02

Behavioral audience discovery

Anonymous clickstream surfaces real shopper cohorts without a CDP team or an audience-builder UI.

Content

Engaged Readers, Skim-and-Bounce, Returning Subscribers, Paywall-Hit Browsers — each addressable for its own subscription nudge.

Why it matters: Subscription conversion turns on knowing who's 80% there vs. who's never coming back.

FEATURES THAT POWER THIS
  • Per-vertical default segment packs · Audience segmentation
    6+ segments seeded per industry — Deliberator / Comparison Shopper / Gifter for retail; Donor Ready / Lapsed for fundraising; etc.
  • No-code custom segment builder · Audience segmentation
    Composable predicates: event_occurred, page_viewed, utm_matched, propensity, feature_anomaly, lifecycle, affinity.
  • Hidden-persona ML clustering · Audience segmentation
    Surfaces audience cohorts the operator didn't pre-define, with stability + lift validation.
U-03

Catalog-aware recommendations

Every recommendation slate comes from your live catalog, in stock and on brand, tuned per segment.

Content

End-of-article "continue reading" trails serve different recs per reader cohort — Engaged Readers see depth, Skim-and-Bounce sees punchy headlines.

Why it matters: The next-article click is what builds session depth and subscription conversion.

FEATURES THAT POWER THIS
  • Article + content recommendations · Recommendations
    Same recommender works for articles + categories, not just products.
  • 3 reco strategies · Recommendations
    Curated (operator-pinned), rec_engine (cooccurrence + embeddings), mixed (pin some, fill the rest).
  • 4 ranking modes · Recommendations
    session_behavior, bestsellers, new_arrivals, similar — chosen per zone + per segment.
  • Catalog auto-import · Recommendations
    Shopify native; custom feed via importer. Reclassification + brand-guideline extraction at ingest.
U-04

Journey + message orchestration

Cart-abandonment, browse-abandonment, win-back, lifecycle messages — fire through the ESP / SMS / ad-platform you already use.

Content

Paywall-hit + bounced → 48h Mailchimp "your free articles are waiting" email; subscriber inactive 30 days → win-back via SendGrid scoped to their last-read topic.

Why it matters: Subscription churn is invisible until it's expensive. Lifecycle triggers catch it before the renewal date.

FEATURES THAT POWER THIS
  • Trigger engine · Journey + message orchestration
    Composable eligibility (segment + UTM + behavior, all_of / any_of) → render an action or fire to a destination.
  • Email/SMS destinations · Email + SMS destinations
    Klaviyo, Braze, Customer.io, Resend, SendGrid, Postmark, Mailchimp, Twilio (SMS), Intercom, SFMC, Emarsys.
  • Composable eligibility predicates · Journey + message orchestration
    segment_member + utm_matched + event_occurred + visitor_lifecycle + propensity, AND/OR composable.
  • Multi-channel dispatch · Journey + message orchestration
    One trigger can fire to email + SMS + ad-CAPI + webhook simultaneously, each with its own template.
U-05

Ad-platform retargeting + CAPI measurement

Server-side conversion events for iOS-14-safe attribution. Build retargeting lists from behavior. Suppress converters from spend.

Content

Suppress subscribers from acquisition campaigns; build retargeting audiences from paywall-hit + non-bouncer sessions; feed Google Ads with subscription events server-side for smart bidding.

Why it matters: Subscriber acquisition cost is the budget killer; suppression alone can pay for AXO.

FEATURES THAT POWER THIS
  • Ad-platform server-side CAPI · Ad platforms
    Meta, Google Ads, GA4 MP, TikTok, Pinterest, Reddit, LinkedIn — server-side conversion API for iOS-14-safe attribution.
  • Behavior → ad-platform audience export · Ad platforms
    Push behaviorally-built segments to Meta Custom Audiences, Google Customer Match, LinkedIn audiences.
  • Trigger engine · Journey + message orchestration
    Composable eligibility (segment + UTM + behavior, all_of / any_of) → render an action or fire to a destination.
U-06

Holdout-proven incremental lift

A 10% control group runs against every change, always on. Causal attribution, not correlation.

Content

Subscription-wall variant attributed to holdout-incremental conversion rate, not site-wide rate that drifts with traffic mix.

Why it matters: Publisher revenue is too low-margin to spend on changes you can't prove caused lift.

FEATURES THAT POWER THIS
  • 10% always-on holdout · Measurement
    Live control group on every change. Real incremental lift, not asserted lift.
  • Lift attribution per variant + per segment · Measurement
    Causal attribution scoped to the specific variant + the specific cohort it served — not site-wide proxies.
  • AI Scorecard · Measurement
    Plain-language "is the AI working?" verdict for a non-technical reader. Holdout vs. personalized side-by-side.
  • Scheduled analytics email digests · Measurement
    Daily / weekly per-site rollups, sent to opted-in recipients. List-unsubscribe-aware.
U-07

Agentic creative + ops

Drive AXO from natural language — in-app via the AXO Assistant or externally via Claude / Cursor / ChatGPT / VS Code through MCP.

Content

"Show me which subscriber cohorts are at risk of churn this week + draft a re-engagement variant for each." Agent pulls Pulse data + Scorecard, drafts, requests approval.

Why it matters: Editorial teams ship daily; the agentic loop matches that cadence in a way manual variant authoring doesn't.

FEATURES THAT POWER THIS
  • AXO Assistant (in-app) · AI + agentic
    Chat-based agent that drives AXO from natural language. Reads your data, takes actions, asks for confirmation on writes.
  • MCP server · AI + agentic
    Connect Claude, Cursor, ChatGPT, VS Code, or any MCP-compatible tool. Same toolset as the in-app assistant.
  • AI-drafted variant copy · AI + agentic
    Brand-voice guardrails + active-campaign context baked in. Drafts go through human review before publishing.
  • Scheduled analytics email digests · Measurement
    Daily / weekly per-site rollups, sent to opted-in recipients. List-unsubscribe-aware.
U-08

First-party data activation

Profile + event data flows to the CDP, warehouse and CRM you already run — Segment, Snowflake, BigQuery, Salesforce, HubSpot. AXO feeds your stack, doesn't replace it.

Content

Subscription events flow to Stripe via webhook; cohort assignments stream to Segment; reading-affinity profiles land in BigQuery for the editorial team.

Why it matters: Publisher data tools are fragmented; AXO's job is to be the connecting tissue, not yet-another-silo.

FEATURES THAT POWER THIS
  • CDP destinations · Data infrastructure
    Segment, RudderStack, mParticle, Adobe AEP — works alongside existing CDPs without replacing them.
  • Warehouse destinations · Data infrastructure
    Snowflake, BigQuery, Amazon S3 — stream profile + event copies to your data plane.
  • Signed custom webhook · Data infrastructure
    Generic HMAC-signed POST to any URL you own — escape hatch for anything not in the catalog.

Your industry not covered here?

The 5 verticals above are where we\'ve invested the deepest product surface. AXO runs on any site with a script tag — talk to us about yours.

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