Skip to documentation content
Messaging and customer data

Connect Twilio SMS

Send SMS from AXO triggers.

All connectors · Checked against AXO’s implementation in October 2026.

Prepare access

Use an owner or admin account in AXO and confirm the selected site. Have permission to authorize the external account or create its server credentials. Keep secrets in the connector’s protected configuration.

SettingValue to prepare
account_sidTwilio Account SID.
auth_tokenAuth token for that account.
from_numberAn SMS-capable sender, including its country code.

Connect

Open Integrations, find Twilio SMS, and open its setup. Enter the fields above and save with Connect (or Save changes for an existing connection).

  1. Select this integration in a trigger that requires a phone identifier. The rendered payload is the message body.

Verify the result

The connection check reads the account; it does not send SMS. A trigger test sends an actual message and may incur provider charges.

Record the AXO integration or trigger result and the receiving system’s result. A saved configuration, credential check, and completed delivery establish different things. Use a controlled destination for a test that writes data or sends a message.

Fix a failed connection

Check the account’s sender permissions, destination format, trial-account restrictions, and delivery status in Twilio.

For a saved catalog connector, open Health to read the latest error, then repair the settings through the setup method on this page. Pause delivery while correcting an unintended destination. Reconnect OAuth when its grant is revoked; for key-based connections, save the replacement key, verify it, then revoke the old key at the provider.

Next: create an event-triggered action, or implement a webhook receiver.